Frequently Asked Questions (FAQ)

How does Mahoney Movements shipping work?

When making an online purchase contact Mahoney Movements for shipping options and pricing. Once items are received at Mahoney Movements headquarters we will carefully repackage items for safe and effective transport. When your items have arrived on island and completed the cleared process Mahoney Movements will send notification of your shipment being ready for pick up.

How is shipment calculated?
Shipments are calculated in most cases by weight and size (length width and height). In some cases depending on the item it may be calculated by handling requirements.
What items are prohibited?
Some items cannot be shipped legally due to customs laws and delivery company or airline restrictions. Banned items can vary depending on which country items are being shipped to.
Why do I need to send an order summary?
An invoice allows Mahoney Movements to promptly determine the fees due to excise and customs. It allows for a seamless process for items retrieval on island.

Terms and Conditions 

  1. I agree that once the designated Mahoney Movements address has been selected I am agreeing to having my items shipped through Mahoney Movements.
  2. For security and clearance processing I agree that Mahoney Movements is allowed to prescreen all items prior to being shipped.
  3. In accordance with (local, and federal travel laws) I acknowledge that merchandise being requested to ship through Mahoney Movements does not contain any firearms, drugs, dangerous goods, or prohibited items.
  4. I agree to retrieve my shipment within 3 days of notification of arrival on island any time accumulated after I agree to storage fees of $25.00 a day.
  5. Items are shipped by weight and size if my items are larger or heavier than the preselected weight and size I agree to the corrected weight and size shipment category prior to items being shipped on island.
Although we advertise 24-48 hour shipping on island we can not guarantee when there are delays on cargo due to reasons outside of Mahoney Movements and shipping control. We promise to communicate and rebook your shipment on the very next available option.

Payments are due at the time final invoices are sent. Any unpaid invoices after shipments have been received will incur late fees.

If you have any unpaid balances your incoming shipments will not be released until previous unpaid balances have been fulfilled.

Mahoney Movements reserves the right to terminate shipping privileges for any customers failing to abide by Terms and Conditions.

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